Privacy Statement

CitySwitch is committed to protecting your privacy. This Statement of Privacy applies to the CitySwitch website and governs data collection and usage. By using the CitySwitch website, you consent to the data practices described in this statement.

Types of Personal Information

For the purposes of program delivery, CitySwitch collects personally identifiable information, such as your e-mail address, other contact details and information regarding the environmental upgrade works planned or undertaken by tenancies that are participating in the program.   This information is stored in a secure database.

CitySwitch also collects information about your computer hardware and software (IP address, browser type, domain names) for the evaluation of website effectiveness and service delivery.

Use of your personal information

CitySwitch collects and uses your personal information to operate the CitySwitch website and deliver program services. CitySwitch also uses your personally identifiable information to inform you of other products or services available from CitySwitch, its affiliates and partner organisations. CitySwitch may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. As an impartial council and not-for-profit program, it will never advertise or promote commercial sales offerings to its members.

CitySwitch does not sell, rent or lease its customer lists to third parties. CitySwitch may, from time to time, contact you on behalf of external program partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, CitySwitch may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CitySwitch, and they are required to maintain the confidentiality of your information.


All information, text, graphics, photographs, files, audio and video content on this web site is Copyright of CitySwitch Green Office.

It is intended for general use and information. Information and files may be downloaded, stored in cache, displayed and printed. Content must not be modified, copied, reproduced, or republished except with the written authorisation of CitySwitch.