CitySwitch Guide to Occupant Surveys

 

 

Data management is key to health and wellness in offices, and there is an easy and relatively low cost way to collect highly useful information about your office. All you have to do is ask the occupants. Occupant surveys are used to gather the views and opinions of an office’s occupants in regards to the quality of working conditions. These surveys provide key insights into whether the building’s occupants are happy, healthy and productive. The aspects of building performance assessed through surveys complements the data you can receive through meters or sensors. You can set the HVAC temperature but without asking the occupants, you don’t know if that’s a good temperature or not. You can implement an open plan layout, but you don’t know if your people are more productive in that space.

Occupant surveys have the benefit of opening a line of communication between building managers and building occupants, allowing building managers to identify problems and tune conditions, rather than operating on assumptions. Survey findings are also applicable to office managers and human resources departments in helping identify issues hampering the health, happiness and productivity of workers. There are four main options in the Australian office market for occupant surveys. Each one allows occupants to answer questions around a number of dimensions of health and wellness, with a survey usually taking between ten minutes and half an hour. The data is received by the building, office and/or human resources who can then act on it.

 

 

Survey

Full name

Dimensions Covered

CitySwitch Signatory

NABERS compatible

Green Star Compatible

WELL compatible

Rate My Space

Rate My Space

·         Workspace amenity

·         Indoor environment quality

·         Physical wellbeing

·         Collaboration and productivity

·         Mental wellbeing

a

r

r

r

BOSSA

Building Occupants Survey System Australia

·         Indoor air quality and air movement

·         Spatial comfort

·         Noise distraction and privacy

·         Connection to the outdoor environment

·         Building image and maintenance

·         Individual space

·         Thermal comfort

·         Visual comfort

·         Self-assessed health and productivity

r

a

a

r

CBE

Centre for the Built Environment

·         General building

·         General workspace

·         Acoustic quality

·         Air quality

·         Maintenance

·         Thermal comfort

·         Lighting

·         Office furnishings

·         Office layout

Additional question modules available

N/A

a

a

a

BUS

Building Use Studies

·         Thermal comfort and ventilation

·         Lighting and noise

·         Personal control

·         Space, design and image

N/A

a

a

r

 



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